Key telephone systems (abbreviated as KTP, sometimes called a key station) are traditionally used by companies with fewer than 50 employees. It is a telephone system with multiple buttons and lights that indicate which lines are in use. When you want to place a call, you just press a button to directly select the telephone company’s central office phone lines. Key phone systems are usually found in small companies where few features are required. Analog, digital, and Internet-enabled versions of key phones are available.
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EXPLOITING A DIFFERENT WORLD OF POSSIBILITIES
Telephone System
Key telephone systems (KTS) are equipped with several buttons that allow a caller to directly select outgoing line or incoming calls, and use intercom and conference facilities. This type of phone system is perfect for companies that manage their inbound calls by sharing lines across all employees and departments. And just because these systems are geared toward small- and mid-sized business customers, it doesn’t mean they don’t provide rich features. Believe us, key telephone systems today have all the features you will possibly need, whether you are a big business or a small business.
- The typical profile of a business using a key telephone system:
- Up to 30 users
- Single office location
- A majority of voice lines shared among users
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