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AZUR ICT

EXPLOITING A DIFFERENT WORLD OF POSSIBILITIES

Nec Sv8100

Review:
NEC SV8100 phone system is the ideal system for small and medium sized businesses want to have a competitive edge over their customers. The NEC SV8100 is a unique communication solution for up to 500 users. Its expandability means it can work at any level, from a technically superb phone system, to a truly advanced unified communications platform.

Business performance is enhance significantly by making an entire workforce more reachable wherever they are based.

Part of the NEC 360 portfolio, the NEC SV8100 Telephone System creates ‘360-degree communication’ encompassing fixed, mobile and converged communication such as e-mail, presence and instant messaging. In short, it makes unified communication a reality.

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The NEC SV8100 Telephone System is the ideal communication solution for almost any workplace, including:

  • The small office – Aggressively priced compared to other smaller systems, but with enormous scalability as a business grows.
  • The small to medium sized business – The NEC SV8100 offers productivity and efficiency tools that are usually associated with more expensive, large corporate systems.
  • The call Centre – Powerful call management software ensures both your workforce and customer service levels are optimized at all times.
  • The branch office – These can benefit from highly cost-effective unique Netlink features – allowing multiple systems to operate as one. Netlink also offers multiple business continuity options.
  • The homeworker – The latest VoIP technology ensures costs are minimized, and access to system features are maximized.
  • The mobile worker – Whether on-site or out in the field, our comprehensive mobile connectivity solutions ensure a user is contactable whenever and wherever they are. Cutting-edge features such as mobile extension are delivered with no additional cost.
  • Hotels and hospitality – A range of specific features that will enhance a guest’s hospitality experience, while at the same time optimizing staff efficiency.
  • Healthcare environments – By simplifying and enhancing the communication process health professionals have more time to spend with patients. Response time is also improved substantially.
  • Specialized professions – Legal and finance professions benefit from features such as call recording, which is effortless, easily accessed and completely secure.
  • This system features an intuitive touchscreen display that is beautiful in both form and function.  The NEC SV8100 phone system is a robust, feature rich and scalable platform that can grow with you to meet your business needs both now and in the future.

Quick Features:

  • Scalable up to 255 sites with 200 lines and 512 phones per site
  • Seamless “One System” networking integration available up to 16 sites and 712 ports total
  • Supports VoIP, digital and analog telephony
  • Reduce the Total Cost of Ownership with easy to use centralized management of moves, adds and changes.
  • Mobile station “Twinning” support to integrate cell phone users.
  • Diverse features and applications
  • Unique interchangeable handset design
  • Unique Netlink survivability between branches
  • Unique Bluetooth handset Modular architecture for economical scalability
  • VoIP and traditional voice support
  • Aggressively priced
  • Embedded applications including voice mail
  • Mobile extensions at no extra cost

Features Definition:
PC Programming
The SV8100 introduces three different methods for programming. The first is via the handset; the second is by PC Pro and the third by Web Pro. PC Pro is a Microsoft® Windows® based application. It allows the technician/system administrator to download a database from the phone system, make changes, and then upload. New to the SV8100 is Web Pro. This application is a Web server running on the CPU card of the SV8100. No special installation program is required. A user programs the KTS using their standard Web browser after entering the IP address and a user name/password.

Quick Transfer to Voice Mail
Allows a station user to transfer a call directly to the called party’s voice mail. The station number can be dialed while performing a screened transfer or during intercom calls.

Remote Office Connection
The SV8100 provides the ability to connect 16 multiple systems (or branches) together seamlessly via the Internet or dedicated network connections. And, incoming and outgoing calls can be made over the Internet as well, saving drastically over copper telephone company lines for local and long distance calling.

Secretary Call (Buzzer)
Lets two co-workers alert each other without disturbing their work. To have Secretary Call, both co-workers must have multiline terminals with Secretary Call buzzer keys. When a user presses their buzzer key, the system alerts the called extension by sending a splash tone and flashing the called extension’s buzzer key. The called user can respond by placing an intercom call to the calling party. The called extension’s buzzer key continues to flash and the splash tone is heard until either user cancels the Secretary Call.

Secretary Call Pickup
Lets a multiline terminal user easily reroute calls intended for a co-worker to themselves. By pressing a Secretary Call Pickup key, the user can have all calls to a co-worker’s telephone ring or voice-announce theirs instead. Secretary Call Pickup is a simplified type of Call Forward with Follow Me for employees who work closely together.

Caller ID
Allows a display terminal to show an incoming caller’s telephone number (the Directory Number or DN), and optional name. The caller Id is also stored in the voice mail with each message and is shown in the display while listening to the message. Each telephone user can scroll through their last 50 received calls and easily redial the number shown.

Caller ID Call Return from Voice Mail
When a user is checking voice mail messages, they can direct the voice mail system to use Caller ID information that was captured with the message to call and connect the person who left the message. After the call is ended by either party, the voice mail user returns to checking messages.

Computer Telephony Integration (Desktop Applications)
The SV8100 system offers desktop PC/network applications that help you integrate the telephone system with your computer applications. A PC attendant is available to help your receptionist efficiently handle calls and provide superior information about all employees in your operation and their status. A PC assistant is available to help individual station users interface with their PC applications. Dialing out from Outlook or any other application is just a click away. And, for the worker on the go who would like to have their phone built into their laptop, the NEC SV8100 Softphone emulates a complete telephone in a window environment.

Conference is enhanced
The SV8100 has enhanced conference ability. With Conference, a user may set up a multiple-party telephone meeting without leaving the office. The SV8100 provides 64 Conference ports and supports up to two 32 party conferences.

Dial Number Preview
Allows a user with a display-equipped multiline terminal to dial and review a number before the system dials it.

Digital Voice Mail
The new SV8100 Voice Mail is user friendly and uses the softkeys for accessing the messages and features.

Door Box
A self-contained intercom unit typically used to monitor an entrance door is available.

Elite Apps – Interactive Voice Response (IVR)
A software application that accepts a combination of voice telephone input, database information, and telephone keypad selections to provide audio (usually voice) information to callers and databases, place calls, transfer calls, and send e-mail messages.

Flexible Timeouts are enhanced
This feature provides a variety of timers are available and programmable on a per phone basis.

Click here for complete information on Nec SV8100

Nec Univerge Sv8300

NEC’s UNIVERGE families of terminals take the standard phone to the next level through its large feature set and modular design. By delivering a wide range of customizable features, these terminals can help meet the communication needs of any workplace. As an integral part of UNIVERGE 360, they connect people with the information, applications and tools that they need to drive business success. You can quickly and easily customize the terminals to meet your customers’ specific communications needs. And because these terminals support a wide range of applications, they offer the additional incentive of improving overall employee efficiency and productivity for your customers.

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As part of the SV8000 family of pure IP systems, the SV8300 offers medium-size businesses the latest Unified Communications, softphone, and file sharing technology, as well as the capacity to expand up to 1,500 stations. SV8300’s IP and SIP support lets your businesses expand its communications globally. The SV8300 unifies your enterprise through high-efficiency technology, including an extensive IP feature set with support for mobile/remote workers in a flexible, secure, environmentally-friendly package. The SV8300 also supports UNIVERGE SV8300 Remote Link, which ensures that your business can grow cost effectively. Remote Link enables your business to network SV8300 systems together to extend your reach to remote offices. It can help you increase efficiency with its enhanced security and feature transparency.

The NEC UNIVERGE SV8300 Communications Server is the ideal system for medium-sized businesses that wish to compete and grow their businesses over time. This robust, feature-rich solution is completely scalable and can be expanded to meet your communications needs both now and in the future. Designed to be both versatile and scalable for your growing business needs, the NEC UNIVERGE SV8300 supports TDM, IP, video, wired or wireless. It also provides three on-board applications and a full range of high-powered features that can be transparently shared between branches or remote locations. Individuals, departments and locations can work more efficiently by using this feature to communicate seamlessly in real time.

Features:

  • Applications including Voicemail and UC for Business
  • Standard SIP telephone support
  • IP fail-over for stations and trunking
  • Clustered survivability
  • Power failure transfer
  • Flash drive technology
  • End-to-end encryption
  • Support for a wide range of applications and tools, including:
  • UNIVERGE IP and Digital Terminals (both desktop and wireless DECT)
  • NEC DT300 and DT700 Series phones
  • Desktop Gigabit Ethernet
  • Compatibility with UC for Business
  • Integration with Microsoft’s Office Communication Server
  • Plus over 900 additional service features
  • 19-inch stackable chassis architecture
  • Support of up to 1024 IP stations
  • Wired and wireless extensions
  • Open standards and Open Application Interface, including SIP and XML
  • Support of both VoIP and traditional voice on a single SV8300 system.
  • Application integration for better customer service and improved teamwork.
  • Scalability to a 2048 ports single image system, distributed over multiple sites.
  • Rack-stackable architecture for server functions, media gateways and media converters in a single unit.
  • Centralized management solution relieves the management burden for IT departments.
Click here for complete information on Nec Univerge SV8300

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